At Australian Tax Guide, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our tax calculator services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
1. Information We Collect
1.1 Personal Information
We may collect certain personal information that you voluntarily provide to us when you:
- Use our tax calculator tools
- Sign up for email communications
- Request tax-related information
- Contact us with inquiries or feedback
This information may include:
- Email address
- Income and deduction information entered into our calculator
- Tax withheld amounts
- Medicare eligibility status
- Name (if provided)
- Other information you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing actions, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website address
- Device information (mobile or desktop)
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Important: Our tax calculator may store calculation data in your browser's local storage to enhance your user experience. This data is stored locally on your device and is not transmitted to our servers unless you explicitly choose to email your results.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website and services
- Generate and email tax calculation results
- Improve, personalize, and expand our website and services
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you about updates, security alerts, and support
- Send you tax-related information and updates
- Find and prevent fraud
3. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you request to receive tax calculations by email, we may retain your email address and calculation data for up to 12 months to provide you with relevant tax updates and related services, after which it will be securely deleted unless you have explicitly consented to longer retention.
4. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
5.1 Service Providers
We may employ third-party companies and individuals to facilitate our website ("Service Providers"), to provide services on our behalf, to perform website-related services, or to assist us in analyzing how our website is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5.2 Analytics
We may use third-party Service Providers to monitor and analyze the use of our website:
- Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
6. Your Data Protection Rights
If you are a resident of Australia or other regions with applicable data protection laws, you have certain data protection rights. Australian Tax Guide aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information.
Your rights include:
- The right to access – You have the right to request copies of your personal information.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:
Email: privacy@australiantaxguide.com.au
Address: 123 Tax Street, Sydney NSW 2000, Australia
Phone: +61 2 1234 5678
Last Updated: May 2, 2025